@inproceedings{dressler2003metric,
  author = {Dressler, Falko},
  editor = {Charzinski, J. and Lehnert, R. and Tran-Gia, P.},
  title = {{A Metric for Numerical Evaluation of the QoS of an Internet Connection}},
  booktitle = {18th International Teletraffic Congress (ITC)},
  series = {Providing Quality of Service in Heterogeneous Environments},
  pages = {1221-1230},
  volume = {5b},
  year = {2003},
  month = {August},
  address = {Berlin, Germany},
  publisher = {Elsevier},
  isbn = {0-444-51455-4}
}